Welcome to Canada Cruises! Please read these Terms and Conditions carefully before using our cruise services. By booking or using our services, you agree to be bound by these terms.
To make a booking with us, you must provide accurate and complete information. Payment for the cruise must be made in full before departure. We accept various payment methods including credit/debit cards, and bank transfers. All prices listed are in CAD (Canadian Dollars), and taxes and fees may apply.
If you wish to cancel your cruise booking, you must notify us at least 30 days prior to departure for a full refund. For cancellations within 30 days of departure, a cancellation fee will apply based on the terms outlined at the time of booking. Please refer to the cancellation section in your booking confirmation for detailed information.
Canada Cruises reserves the right to modify the cruise itinerary due to unforeseen circumstances such as weather conditions, operational issues, or safety concerns. If changes occur, we will inform you promptly and provide alternatives where possible.
All passengers are expected to behave respectfully towards fellow guests and crew members. Any behavior deemed disruptive, inappropriate, or dangerous may result in removal from the cruise at the passenger's own expense. We strive to create a safe and enjoyable environment for everyone on board.
Passengers are responsible for ensuring they are fit to travel. By boarding the cruise, you acknowledge that you are in good health. In the case of illness, disability, or medical conditions, it is recommended to inform us in advance. Canada Cruises reserves the right to deny boarding to individuals whose health conditions may endanger themselves or others.
Canada Cruises is not responsible for any loss, damage, or injury caused during the cruise. This includes damage to personal belongings, injury due to accidents, or incidents caused by third-party actions. Passengers are encouraged to take out travel insurance to cover unforeseen circumstances.
These terms and conditions are governed by the laws of Canada. Any disputes arising from these terms shall be resolved in the jurisdiction of Canada courts.
We respect your privacy. Any personal information collected during the booking process is securely stored and used solely for the purpose of providing our services. For more details, please refer to our Privacy Policy.
Canada Cruises reserves the right to amend these Terms and Conditions at any time. Any changes will be updated on this page, and it is your responsibility to review them periodically.
If you have any questions regarding these Terms & Conditions, please feel free to contact us via our customer service channels.